Schiller International University Customer Service at Datatronics Case Study

Im studying for my Management class and need an explanation.

Readthe Customer Service atDatatronics Case Study on pages 246-250in the textbook. Answer the Discussion Questions below of the Case Study.

Note: I have attached the text book and need this assignment with qualityin APA format, should be 3 to 4 pagesand no plagiarism. Mainly focusing on good contain of work and this will besubmitted to the Global Reference Database so please make sure no plagiarism.(Thanks)

Need to writecase study as below,

Abstract:

1. Outline thespecific information that Matt should collect to build a case for improving

customer service atDatatronics.

2. Describe your topideas for Matt to present to Joel next week.

3. How would Mattget Joel to support his ideas?

Conclusion:

References:

Note: Minimum 3to 4 references must be use

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