MGT 101 Saudi Electronic University Week 7 The Decline of Sears Case Study

Please read the case “The Decline of Sears” on Page number 73, Chapter 2 “Management Theory” available in your textbook/e-textbook “Management: A Practical Approach” 9^th edition by Kinicki, A., & Williams, B., and answer the following questions in 500 min words :

• What is the underlying problem in this case from Edward Lampert’s perspective?(2marks)
• What are the key causes of Sears’ decline?(1.5 marks)
• To what extent did sears use a total Quality Management perspective in running the business?(1.5 marks)

please, answer in same word format attached ,typed using Times New Roman (size 12, double

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