MGT 403 Saudi Electronic University Saudi Arabian Airlines Case Study

Report Title: Knowledge management in organizations.

Part A. Introduction: (3 Marks)

The introduction part must highlight the following.

v Conceptual framework of knowledge management.

v Brief description of the selected organization.

v Description of the processes used to capture and disseminate knowledge in selected organization.

v Major steps taken by the organization to make knowledge management a success.

v Highlight the major challenges faced by the organizations in Saudi Arabia to implement knowledge management practices.

Part B. Recommendation and Conclusion: (2 Marks)

What suggestions/recommendations would you like to provide to the Saudi organization in general for effective implementation of knowledge management systems.

Write down conclusion in one paragraph.