ORG 535 UP Southwest Airlines Business Expansion & Talent Management Plan Discussion

2-Part Assignment

In the first part of this assessment, you’re tasked with helping Southwest expand internationally. You’ll research HR principles in other countries and make a recommendation for where it makes sense for Southwest to expand to.

In the second part of this assessment, you’ll demonstrate your mastery in recruitment. You will propose a talent management plan for pilots at Southwest Airlines.

Part1:

You have been tasked with looking into countries where Southwest can expand.

Create a 10- to 14 -slide PowerPoint presentation for management that features your research.

Include your recommendation for expansion into 1 of the 2 analyzed countries for Southwest Airlines.

Include detailed speaker notes.

Choose 2 of the countries from the list below to analyze. Review human resource management principles from those 2 countries to determine if either of them is a good fit for the organization.

• Bermuda
• Brazil
• Canada
• Guatemala
• Panama

As you research human resource management principles in the selected countries, consider information about the following:

• Recruitment practices
• Payment systems
• Labor relations
• Training and support

Use the following sources to assist with your research:

• Hofstede Insights Country Comparison: Type in “United States” and the desired other country to compare 6 dimensions of culture. https://www.hofstede-insights.com/country-comparis…
• World Economic Forum Country Economic profiles: Search for a specific country. http://www3.weforum.org/docs/GCR2018/05FullReport/TheGlobalCompetitivenessReport2018.pdf

Part 2

Your internship with Southwest Airlines is turning into a great hands-on learning opportunity for you. Your manager has now tasked you with proposing a talent management plan for pilots at Southwest Airlines. Your proposal will be considered by the Director of HR to make a formal plan.

Develop a 5- to 6-page proposal that includes the following:

• A recommendation of 3 recruitment sources that are best suited to recruit pilots. Consider the quantity of resumes generated, the percentage of resumes likely to result in accepted offers, the time to fill a position, and the cost to fill a position.
• An evaluation of common methods used to select a candidate
  • Recommend 3 methods for selecting new pilots. In your evaluation, consider reliability, validity, utility, and legality.
• An evaluation of common methods used to train and develop employees
  • Recommend 3 methods for training pilots at Southwest Airlines. Consider learning and development outcomes, cost of training and development, effectiveness of training and development, and risks.
• An evaluation of common performance management systems
  • Recommend 1 method for performance management of pilots at Southwest Airlines. Consider strategic congruence, validity, reliability, acceptability, and specificity.
• An evaluation of common methods to minimize voluntary turnover
  • Recommend 1 approach to retain pilots at Southwest Airlines. Consider methods for retaining employees, meeting pilot needs, and cost.

  *

  COMPARE THE CULTURE OF THE TWO COUNTRIES BASED ON THE SIX DIMENSIONS IN HOFSTEDE’S MODEL!!

  Hi all. It’s easy to miss, but 15% of the score on part two of this assessment is based on your providing “a thorough comparison and clearly contrasted cultural differences between 2 chosen countries and the U.S.A. for all 6 of Hofstede’s Cultural Dimensions, successfully relating them to Southwest’s potential for doing business in the chosen cultures.” That’s a step students often miss, resulting in the need to revise and resubmit. Just a reminder, so you have a better chance of earning Mastery from the outset.