This is a two part discussion question. Using only the references provided to support intext citation.

Topic #1 – Kirkpatrick’s Four Levels of Evaluation Use at least two resources from the class.

Review Kirkpatrick’s four levels of evaluation and justify why you would use all these levels even though your boss was interested only in the last one (results). Explain in detail why each level of this evaluation model is important.

Topic #2 – Evaluation Tools — Surveys and Beyond Use at least two resources from the class.

You previously created a training plan assignment and an evaluation tool to assess the training plan. Surveys are the most common form of assessment, but there are other choices. Compare and contrast (1) online surveys (such as an online training workshop evaluation using Survey Monkey) with another type evaluation tool (such as testing, interviews, or focus groups as examples). (2) Identify how each can best be used in a training evaluation. (3) Explain why these two evaluation tools can be an effective way to assess your training objectives of displaying professionalism and customer focused behaviors. Be sure to label I, II, and III.